SUPPORT

Welcome to the doorway to a realm of TurnKey Hosting proficiency, offering seamless access to resources and aid. Whether you’re a novice or seasoned, embark on your adventure here for a smooth support encounter.

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TurnKey Hosting Support

Welcome to TurnKey Hosting Support! We’re here to aid you with any inquiries or concerns you may encounter regarding our TurnKey Hosting services. Our devoted support team is dedicated to delivering timely and valuable assistance, ensuring your journey with TurnKey Hosting is seamless and prosperous.

Getting Started

Step 1

ACCOUNT SETUP

If you're new to TurnKey Hosting, our Getting Started Guide will guide you through the steps of setting up your account, initiating your first AI instance, and launching your project smoothly.

Step 2

DOCUMENTATION

Our extensive Documentation is a valuable treasure trove brimming with tutorials, FAQs, and detailed insights about our TurnKey Hosting platform. It serves as an excellent starting point if you have queries about particular features or require step-by-step guidance.

Our support team is here to assist you from Monday to Friday, 9:00 AM to 6:00 PM (GMT). We strive to address all support inquiries within 24 hours, though response times may fluctuate based on the volume of requests.

Troubleshooting

If you encounter any technical challenges with your instances or come across errors, our support team is ready to assist you in diagnosing and resolving the issue. When reporting a problem, please furnish the following information:

  • A comprehensive description of the issue, along with any error messages.
  • The name of the affected project or instance.
  • Any pertinent configuration particulars or steps necessary to replicate the problem.
  • Screenshots or logs, if accessible.
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Contacting Support

We highly appreciate your feedback and suggestions for enhancing our services. If you have any ideas, feature requests, or comments, please feel free to share them with us. Your input is instrumental in improving the TurnKey Hosting experience for all users.

Knowledge Base

Before contacting our support team, please ensure to explore our Knowledge Base. It comprises a plethora of information that might already address your queries. You can browse through articles and guides covering various topics related to TurnKey Hosting.

Submit a Ticket

If you're unable to locate the information you require in our Knowledge Base or if you encounter any technical issues, you can submit a support ticket directly from your TurnKey Hosting dashboard. Our support team will promptly attend to your inquiry.

Email Support

You may also reach out to our support team via email at support@turnkeyhost.com. Kindly provide as much detail as possible regarding your issue or inquiry, along with your account information, to enable us to assist you efficiently.

Contact Us